An individual may opt out of any future contacts with us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website (https://www.bracketglobal.com/contact-us/):
Please note that, in the event you contact us for one of the above purposes, Bracket may need to contact the sponsor of the study in which you are participating, if applicable.
Bracket recognizes potential liability in cases of onward transfer to third parties. Bracket will not transfer any Personal Data to a third-party without first ensuring that the third-party adheres to the Privacy Shield principles. Bracket does not transfer a client’s Personal Data to unrelated third parties, unless lawfully directed by that client, or in certain limited or exceptional circumstances in accordance with the EU-U.S. Privacy Shield Framework. For example, such circumstances would include disclosures of a client’s Personal Data required by law or legal process, or disclosures made in the vital interest of an identifiable person such as those involving life, health or safety. In the event that Bracket is requested to transfer a client’s Personal Data to an unrelated third party, Bracket will ensure that such party is either subject to the EU-U.S. Privacy Shield Agreement, or subject to similar laws providing an adequate and equivalent level of privacy protection. If neither condition is applicable to the unrelated third party, Bracket will enter into a written agreement with the third party requiring them to provide protections consistent with the EU-U.S. Privacy Shield Framework and Bracket’s Privacy Shield Policy. Should Bracket learn that an unrelated third party which received Personal Data from Bracket is using or disclosing Personal Data in a manner contrary to this Policy, Bracket will take reasonable steps to prevent or stop the use or disclosure.
Bracket is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
In compliance with the Privacy Shield Principles, Bracket commits to resolve complaints about our collection or use of your Personal Data. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Bracket at:
Associate Vice President, Total Quality Management
1150 Northbrook Drive
Trevose, PA 19053
Phone: +1 215-504-7855
Bracket has further committed to refer unresolved Privacy Shield complaints to the American Arbitration Association/International Centre for Dispute Resolution, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit http://info.adr.org/safeharbor/ for more information or to file a complaint. The services of the American Arbitration Association/International Centre for Dispute Resolution are provided at no cost to you.
EU Persons (EU Data Subjects) may complain to their home data protection authority and can invoke binding arbitration for some residual claims not resolved by other redress mechanisms (please see the following for more additional information: https://www.privacyshield.gov/article?id=ANNEX-I-introduction)
If you have a comment or concern that cannot be resolved with us directly, you may also contact the competent local data protection authority.